I would like to add that though some DME has pathetic services, some local branch office would be excellent and serve you well. In case you get these type of branches, then stay with it.
My Doctor asked me whether I was happy with my local Rotech branch and whether I was getting my supplies regularly. When I replied in negative, he offered me help to find a new DME and told me about Kaiser. Though I am new to his practice, I have heard many positive reviews about the doctor, so I think I would like to give Kaiser a try. The only hope is that my insurance tells me they are on the network.I was talking to a colleague in my office, and he said anything can always be better than Apria. That was music to my ears.