I would start off by saying that I am a veteran in retail, having worked in the industry for more than 22 years, and I know plenty about the retail sector. I was genuinely pleased with the courteous staff at The Mattress HUB, right from the owner to the sales rep. We had no particular brand in mind and had lots of questions. The team showed us great brands within affordable price range. The whole process was seamless from the beginning to the end. Hats off to you guys.