Reply to thread

Message: <blockquote data-quote="Mattresso" data-source="post: 446" data-attributes="member: 9">I suggest that you ask Mattress Firm to provide you a printed copy of their current Return Policy. Also note that what's mentioned there relates to your mattress only. Any other purchases like foundations, bases, pillows or accessories may or may not be returnable or can be exchanged. Check with the dealer before taking delivery or signing any papers.You have 120 nights to try your bed and if not satisfied either return or exchange it under their Love Your Mattress guarantee. However, you will have to try it for at least 30 days of normal use before you can return or exchange it. You can avail of this facility up to two times within the 120 nights for a given mattress purchase. Each time you return or exchange, it will cost you $79.99 towards a re-delivery fee.Unlike some smaller retailers, Mattress Firm is a large company and you should not have any difficulty in returns or exchanges with them.For a comparison, Sears provides a window of 31st day to 60th day of the delivery date to request a one-time return or exchange for a different mattress and foundation of equal or greater value. You need to pay a pick up fee and also a 15% usage & processing fee if applicable.Mattress Firm's policy as given on their web site:See also their <a href="https://www.mattressfirm.com/customer-service-policy.html">Returns and Exchange Policy</a> on their web site. It seems Dallas and Birmingham areas have extended periods for returns and exchanges. Ask your local retailer for details.Good Luck!</blockquote>

Verification

Amazon.com Disclosure: As an Amazon Associate this website earns from qualifying purchases.